Frequently Asked Questions
Payments submitted before 8 p.m., EST, Monday-Thursday and 4 p.m. EST, Friday will post the same day by midnight. Payments will not be processed on Saturdays, Sundays, and Federal Holidays. If the payment is received after the cutoff time, it will post on the following business day.
Yes. Please call 781.423.2022, for assistance.
Call us at 781-423-2022, and we’ll unlock your account.
To apply for a loan simply visit our website and click on Open Account/Loan, visit a branch or call 781-423-2022.
Yes, we do offer notary services. Please call our main line at 781-423-2022 to check availability for the day the notary service is needed, walk-ins welcome.
If you are having trouble logging in to home banking, forgotten your username, or have tried the “forgot password” link without success, please call us at 781-423-2022 for assistance. When using “forgot password” you will need access to the phone number currently on record with your account. We cannot send a code to unlock your account to a phone number not already on record.
Yes. Complete the following steps:
Log into Online Banking, and under the Additional Services Tab select E-Deposit
Step 1: Endorse Your Checks - Please sign the back of each check and write the following endorsement information under your signature:
For deposit only at MITFCU
Account Number
Via e-Deposits
On MM/DD/YYYY** (today's date)
Step 2: Select Your Scanner
Use the Select button to choose the appropriate scanner. If no scanning devices are listed, please ensure that your scanner is turned on, properly connected, and its software properly installed. Use the same scanner next time and the software will remember your scanner selection.
Step 3: Enter the Total Deposit Amount
Enter the total dollar value of your deposit. For multiple checks enter the total of all checks in your deposit.
Step 4: Scan Your Checks
For flatbed scanners: Place your first check face down on the scanner in the appropriate position. Select the Scan button to scan the front of the check. Follow the device's instructions for completing the scan. Place your first check face up on the scanner. Follow the same process, selecting the Scan Back button to scan the back of your check. Repeat these steps for each check in your deposit.
For duplex scanners: Place your check(s) in the scanner's check/document feeder in the appropriate position. Select the Scan button. Follow the device's instructions for completing the scan.
Step 5: Continue
Once you have scanned all your checks, click the Continue button to move on to the Deposit Review step
Sign into your account on e-Branch and then click on the Secure Forms drop down to change the address on your account.
Download and complete the Joint Ownership Agreement and return to us in person,or through the mail.
To remove a joint owner from your account, please contact the credit union directly for instructions.
- About MIT FCU
- Account Questions
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- Checking Questions
- Credit Report FAQs
- Credit Score FAQ
- Credit vs. Debit, What's the Difference?
- Debit Card Questions
- Financial Literacy Questions
- GAP Protection and Credit Life & Disability Insurance
- General Product and Service Questions
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- Miscellaneous Questions
- Mobile Apps
- Mobile Check Deposit (MCD)
- Mortgages - Closing and Beyond
- Mortgages and Homebuying
- Parent FAQ
- Roth IRA Questions
- Security Questions
- Share Certificates (CDs) Questions
- Student Loans
- Wallet Pay