Effective 3/18/20, our branches are closed. Our Tech Square branch is available by appointment for emergency transactions Monday – Friday 10 am – 2 pm. Please call 617-253-2845 for an appointment. Please visit MITFCU.ORG/COVID19 for more information.

Protecting Our Community
Protecting Our Community
Coronavirus (COVID-19)

MIT FCU Member Support During COVID-19 Pandemic

Financial Assistance is Available

Updated 3/27/2020
We are currently offering a number of ways to support our members experiencing financial hardship due to COVID-19 (Coronavirus) including a No Fee Skip-a-Pay program*, and a special Emergency Loan*. Read below on how to apply for Skip-a-Pay or email us at loans-mitfcu@mit.edu to discuss the Emergency Loan. We have staff standing by to assist.

To ensure the health and safety of our employees and members, we have closed our branch locations.  Personal visits are available by appointment, weekdays, between 10 am and 2 pm at our Tech Square branch for urgent transactions that cannot be performed via online banking or our mobile app. We apologize for any inconvenience, but we are trying to respect social distancing guidelines and ensure the health and safety of all involved. If you need assistance using our remote deposit capture service to deposit a check, please call our contact center and they can walk you through the process. 617-253-2845.

The Board of Directors, Management and the Staff of our Credit Union are monitoring updates and guidance provided by the Centers for Disease Control (CDC), the Massachusetts Department of Public Health, and Massachusetts Institute of Technology throughout the day and are making decisions regarding hours, service and special programs/offers as appropriate. If you have questions or concerns, please call us at 617-253-2845 or email us at mitfcu@mit.edu for more information. 

If you have a private education line of credit with us, you will be receiving a communication about refunds/disbursements being sent out by some colleges and universities to reimburse for cancelled classes. If you receive a refund and would like to apply the funds to a private education line of credit to lower the overall cost of borrowing, please visit www.uasecho.com to learn more. Further instructions are available in the communications being sent.

In support of Pandemic Response, we are taking the following steps:

All branches are closed.

Holding virtual meetings as needed.

Non-Essential Employees working remotely

Employees are not allowed in the office if showing any signs of illness.

Increased cleaning and sanitizing of workspaces in use.

Social distancing.

Stay Connected

Find an ATM/Shared Branch Near You
If you are planning to visit a Shared Branch, please call first to confirm hours. CO-OP Network ATMs are available. Visit mitfcu.org/locator to find the one nearest you today.

Online Banking

Mobile Banking

Remote Deposit

Now is a great time to take advantage of our remote services. In-person appointments for transactions unable to be handled via online or our mobile banking app are available by appointment only at our Tech Square office. Please call 617-253-2845 for assistance if needed. Don't forget to download our app.

Support Is Available

Emergency Financing Options are Available for those experiencing pandemic-related financial hardship

  • No Fee Skip-a-Pay* for consumer/personal loans only (credit cards not eligible)
  • Apply for Skip-A-Pay for consumer/personal loans only (credit cards not eligible)
  • Emergency Fund Loan​Please email us at loans-mitfcu@mit.edu to find out more
  • If you are having difficulty making student loan payments at this time, please email cucollections@mit.edu. Please do not include member #s, social security #s, or loan numbers in your email. 
  • If you are impacted by COVID-19 and are having issues mortgage and/or home equity loans, please email mortgage-mitfcu@mit.edu. Please do not include member #s, social security #s, or loan numbers in your email. 

Lending Assistance - For appointments related to loans/loan closings, please contact our Lending department at loans-mitfcu@mit.edu

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Student Center Branch is Closed

Lincoln Lab Branch is Closed

Tech Square Branch is Closed. Limited staff is available by appointment to assist with transactions that are not available through online banking or our mobile app. Please call 617-253-2845 for more information.

VTM Hours are unavailable at this time.

To provide additional support to our members, our Contact Center Staff will be working extended hours over the weekend, 3/28 and 3/29 (noon - 4 pm) to process requests that come in outside of their regular business hours. 

Call Center is available 8 am - 5 pm Monday through Friday.

Live after-hour Call Center service is available for questions on products and services.