Contact

Welcome to MIT Federal Credit Union, providing you a higher degree of member service. Our friendly and knowledgeable professionals in our Cambridge, MA, office are eager to answer any questions about MITFCU products, services and member benefits. Choose your preferred method of communication and get in touch with us.

Speak to an MIT Federal Credit Union Call Center Representative by calling 617.253.2845 or toll-free at 855.MIT.CU4U (855.648.2848). To reach specific departments or branches, please refer to this contact list: 

Branches and Member Services

Bill Payment Service Customer Service 800.823.7555
Lending Center  Phone: 617.253.2845
Fax: 617.252.1585
After hours/weekends: 866.464.8328
Lincoln Laboratory Branch  Phone: 781.981.2361
Fax: 781.981.4131
MIT TouchTone Teller  800.MIT.4411
Tech Square Phone: 617.253.2845
Fax: 617.258.5709
Student Center Branches Phone: 617.253.2845
Fax: 617.324.1060

ATM, Debit and Credit Cards

Activate a Debit/ATM Card 800.448.8268
Activate a Visa® Card 888.691.8661
Falcon Visa® Fraud 866.518.0213
Fraud Unit for Debit/ATM Cards
(if Debit/ATM card is temporarily blocked)
866.842.5208
International Fraud Unit for Debit/ATM Cards
(if Debit/ATM card is temporarily blocked)
701.461.2551
Lost or Stolen Debit/ATM Cards 800.264.5578
Lost or Stolen Visa® Cards 866.570.1238
My Card Info 866.570.1238
Visa International 800.847.2911

Contact us directly at mitfcu@mit.edu, or use the form below. We'll acknowledge receipt by the next business day and send any information you request. Email is not secure, so please do not include any confidential information (such as account numbers or Social Security Number) in your message.