What is Remote Deposit?
It is a feature within the Mobile App that allows you to take a picture of an endorsed check and send the images electronically to MITFCU for deposit.
Is it available on all iPhone, iPad, and Android devices?
Are there fees for using Remote Deposit?
Is Remote Deposit secure?
Yes. It is protected by 128-bit SSL encryption technology to protect your financial activities within the MITFCU Mobile App. You can only use Mobile Remote Deposit Capture by logging in to the MITFCU Mobile App with your username and password.
When will my deposit be processed?
Once we receive a check image(s) to review, we will ensure that everything is in order and release the item(s) for processing. Once released, you will be notified via email that your deposit has been accepted and it will be deposited during our noted business hours. Deposits received before 4pm on a business day will be credited the same day, deposits after 4pm will be credited the next business day. Deposits beyond $1,000 require a longer review period before funds are made available.
Do I need to use paper deposit slips when using Mobile Remote Deposit Capture?
No. Simply take a picture of the front and back of the check and submit it for deposit.
Are there any types of checks that cannot be submitted using Remote Deposit?
These items cannot be submitted:
- Any item drawn on my account or my affiliate's account
- Any item that is stamped with a "non-negotiable" watermark
- Any item that contains evidence of alteration to the information on the check
- Any item issued by a financial institution in a foreign country
- Any item that is not in U.S. currency
- Any item that is incomplete
- Any item that is "stale dated" or "post dated"
- Any third-party check, e.g., any item that is made payable to another party and then endorsed to me by such party
Can I export, save and print images of deposited items?
MITFCU currently cannot provide images or history of your deposited items. You will see the amount of your deposits in e-Branch and on your monthly statement.
Is there a limit to the amount I can deposit in one day or one month?
Yes, the per item limit is $5,000; the daily deposit limit is $10,000; and the rolling 30-day deposit limit is $50,000.
How do I get the best image of the check?
Place your check on a dark background in a well-lit area. Ensure all edges of the check fit in the box and then take the picture.
How long should I keep the original check(s) after I scan and deposit them?
You are required to store the original check(s) in a secure area for 60 days after the deposit. After 60 days, you agree to destroy the original check(s).
How will I know if there’s a problem with my deposit after I submit it?
You will be notified via email of any problems. Please notify MITFCU of any changes to your email address. Also, check your account history after you submit your deposit to ensure that it was successfully received and submitted.