General Questions

Can other members of my family join the Credit Union?

Yes, we encourage your entire family to join. As a primary member, you can sponsor your spouse, children, grandchildren, parents, grandparents, siblings, and individuals living in your household. Please see our Membership Eligibility for details.

Does MITFCU sell American Express® Products?

Yes, American Express® products are available for our members at any of our branch locations.

There is no charge to our members for Travelers Cheques.

Additional products available for purchase include:

• Travelers Cheques Cards
• Travelers Cheques Gift Cards

See our Fee Schedule for complete details.

Smart Money Rewards* Members receive free American Express® products.

Can I access my accounts through the ATM when traveling overseas?

Overseas ATM networks only recognize Checking Accounts. Therefore, if you are traveling overseas you can only access your Checking Account funds through the ATM. It is best when traveling to also take along the Credit Union's phone number in case you need to transfer funds to your Checking Account.

Where are you located?

MIT Federal Credit Union has three office locations. We have two locations on MIT's campus in Cambridge, MA: one at 700 Technology Square (Bldg NE48) and one at 84 Massachusetts Avenue (the Student Center, Bldg W20). You can also visit us at our MIT Lincoln Lab office at 244 Wood Street in Lexington, MA (Building A-100). For directions, the following links will take you to GoogleMaps. If you have any additional questions about how to get here, please call us at 617.253.2845.

What are the Credit Union's hours?

Click here  for MITFCU hours and locations.

Are the funds that I have on deposit in the MIT Federal Credit Union insured?

The basic insured amount for a member is $250,000. Accounts maintained in different rights or capacities are each separately insured to $250,000. Thus, a member may have an interest in more than one type of insured account for an insured total in excess of $250,000. For further details and examples of insured funds, please consult the NCUA publication entitled Your Insured Funds.

Is my e-Branch PIN the same as my ATM PIN?

No. Your e-Branch PIN is generated and mailed to you when your account is opened or, if at a later date, upon your request. If you would like to request an e-Branch PIN, please e-mail us or call our main office at 617.253.2845.

I've lost my ATM/Debit Card. What should I do?

Call the 24 hour Lost/Stolen Card Hotline at 800.264.5578 as soon as you realize your card is missing.